COI Toolkit Beta


6
Search

Top level advice on how to implement simple and advanced search on your site, and the essentials of providing search results that can be readily understood and refined


6b Search results design


On the results page, provide visible feedback about the search performed and provide the ability to easily modify or refine the search

  • A good way to do both of the above together is by :
    • Providing a text box that contains the full search query in it so it can be modified by typing directly
    • Associating the text box clearly with the results displayed

Provide the most appropriate default order for the results and permit people to change the sort order to match their needs

  • Provide ‘sort by’ controls or obviously clickable table headers
  • Ensure the current sort in operation is clearly indicated

Indicate how many results were returned by the search

Provide appropriate pagination controls to go beyond the first screen of results

Present a clear title for each individual result and make the title a link that is easily recognisable as a link to the page or item

Present supporting information to assist people to make better choices between the returned results – this may be a combination of the following:

  • A description of each returned item
  • An extract from each item that contains the searched for terms
    • Ideally the search terms are emphasised visually in the extract
  • Information about important facets or attributes of each item, for example:
    • The category or section to which it belongs
    • The date
    • The author
    • Subject tags or keywords associated with the item

Notes and discussion points

Limited by the algorithm?
Ultimately the results you are capable of displaying are limited by the algorithm your search system uses – but most of the above should be achievable

Screenshot of the results returned from DirectGov: Indication of number of results returned, feedback about what was searched for (in text and by providing in the search box itself),  ability to refine and narrow the search further, extra information to help choice (which section the result is from and Directgov recommends label on certain results) Some easy ways to sort results. Simple list of text links with the current sort disabled as a link and looking different, tabular data with the current sort column indicated and the headers of other sortable columns clearly shown as links

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